Privacy Policy
How we collect, use, and protect your personal data under GDPR.
Last updated: June 12, 2026
1. Introduction
Waldsee Casino Hotel ("we", "our", or "us"), operating at waldsee-casino.de, is committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). This policy explains how we handle your information when you visit our website or stay at our property in Garmisch-Partenkirchen.
2. Information We Collect
We may collect contact details, reservation and billing information, identification data required for casino entry under German gaming law, technical data such as IP address and browser type, and communication records from enquiries and feedback.
3. Legal Basis and Use
We process personal data on the basis of contractual necessity, legal obligations (including gaming regulations), legitimate interests, and your consent where applicable. Data is used to manage reservations, comply with regulatory requirements, improve our services, and communicate with guests.
4. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict, or object to processing of your data, and to data portability. You may lodge a complaint with a supervisory authority, including the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA).
5. Contact
For privacy enquiries, contact our Data Protection Officer at [email protected] or write to Seestraße 12, 82467 Garmisch-Partenkirchen, Germany.